Items - Outlook Web Access - IT Training (2024)

Outlook Web Access

Outlook Web Access (OWA) allows you to access your UF Exchange mailbox remotely when you are not using a workstation specifically setup to access your mailbox using Microsoft Outlook or other software. You can access your emails through your browsers such as Firefox, Chrome, Internet Explorer, or Safari on your home computer or mobile device.

TUTORIAL RESOURCES

Log into Outlook Web Access (or Outlook Web App)

Go to http://mail.ufl.edu, then click on Login to Outlook Web Access or Outlook Web Access. Sign on to Outlook Web App using your GatorLink username and password.

Navigation

Once you sign into Outlook Web App (or Outlook Web Access), you will see the navigation on the top tool bar where you can navigate over to Mail, Calendar, People, or Tasks.

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The mail pane is showed by default. If you click on the small triangle by your name, it will show your email address. This is also where you can upload or change your profile picture. The gear icon on the far right give you access to Options where you can see your mailbox usage.

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Open an item in a separate window

By default, your items in Outlook Web App are shown in the reading pane on the right. If you would like to open them in a separate window, click on More actions represented by ... (3 dots) in the upper right corner of the email, then select Open in a separate window. You can also double click the email itself as long as it is the original email and not reply of another email.
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Mail

When you log into Outlook Web App, Inbox is the default screen. For a quick look at Outlook Web App, please visit Mail in Outlook on the web.

Create an email message
  1. Once you log in, click on New mailItems - Outlook Web Access - IT Training (4) on the top left of the screen.
  2. Under To:, Cc:, or Bcc: enter the recipients' email addresses or names. If you have multiple recipients, separate each person with a semicolon. You can also search for email addresses by clicking on To:, Cc:, or Bcc:.
    Note: If you do not see Bcc:, you might need to turn it on. Within your email message click on More actions (represented by ... (3 dots) in the upper right corner), then select Show Bcc.

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    To turn on Bcc: for all future messages, go to the Options tab (within the gear icon on the top right. Click on Options > Settings > under message format check Always show Bcc > click SAVE.

  3. In the Subject box, enter the subject of the message.
  4. Once finish composing your email, click SEND (or keyboard shortcut Ctrl+Enter).
Add an attachment to an email message
  1. To attach a file or files, on the composing email screen click INSERT > Attachments.

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  2. Locate the file(s) you would like to attach from your computer or laptop. Click Open. You then will see the file with a preview button in your message.
  3. If you select Pictures inline, this limits the file type to only .png, .gif, .bmp, .dib, .jpg, .jpe, .jfif, and .jpeg. Once you select an image, it will appear in the composing email area.
Open an email message

Select the email you would like to open. Once you click to select, the email preview will show on the Reading Pane on the right. If you double click the email, it will be displayed in a separate window (as long as it is the original email and not reply of another email).

Reply to and forward an email message

Open the email you would like to reply or forward. If you click on the email once, you can select Reply, Reply All or Forward at the top of the email preview on the Reading Pane.

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Create a signature to your email message
  1. Click on the gear icon on the top right, then select Options.
  2. Select settings.
  3. Make sure the mail tab is selected at the top (this should be by default). You can now enter your signature.
  4. If you would like to display your signature at the bottom of every email you send, make sure to check 'Automatically include my signature on messages I send.'
  5. Click SAVE.

Note: The signature length is limited to 8000 characters in Outlook Web Access.

Calendar

You can access Calendars by clicking on Calendar from the top right navigation. You can select Day, Work Week, Week, or Month view.

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  1. Create a new event by clicking New event Items - Outlook Web Access - IT Training (9). An event can be an appointment, a meeting, or an all-day event.
  2. In this example we show the monthly view. You can use this monthly view on the left to navigate between dates. The light shade shows you the current month. The darker shade marks the current date.

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  3. OTHER CALENDARS allows you to view other calendar or more than one calendar at a time. You can select the appropriate calendar in your list (if any). You can also add other people’s calendars by right clicking OTHER CALENDARS, then select Add public folder to Favorites. All displayed calendars will be shown on one screen differentiating by different colors.
  4. To navigate between months, select the month you would like to view. If you click on the arrows on either end, it will navigate you to the months in the previous or following year.

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  5. You can select the view you want, share, or print your calendar.

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For more information on calendars in Outlook Web App, please visit Calendar in Outlook on the web.

People

You can access People by clicking on People from the top right navigation. Here you can find, create, and edit your contacts. The tool also allows you to search for contacts within your organization.

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  1. To create a new contact, click +New on the top left.
  2. Select Create contact to add an individual contact and fill in the information.
  3. If you work within an organization, you can enter a person's name in Search people to look up an individual. Items - Outlook Web Access - IT Training (14)

    Once the person is found, click on Add to contacts to add.

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For more information on Contacts in Outlook Web App,please visit People Overview.

Tasks

Tasks helps you keep track of your to-do list.

  1. To create a new task, click +New task on the top left.
  2. By default Flagged items and tasks are shown. You can switch to Tasks to view just tasks.
  3. You can select the type of tasks you want to see, namely All, Active, Overdue, or Completed. All view displays Tasks and flagged with no date associated and that are not completed.
  4. You can edit a task (only if you created that task) by opening it, then clicking on EDIT. Click on Show more details to enter more information if needed. Once in the Show more details screen the button will change to Show fewer details. Click on SAVE once completed.

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For more information on Tasks in Outlook Web App, please visit Tasks Overview.

Working Offline

Offline access allows you use to use Outlook Web App on your device without connecting to the Internet. For information on setting up offline access, please visit Using Outlook Web App offline.

Retention Periods

Please keep in mind UF has the following policy regarding email retention.

Inbox - 3 years (1095 days)
Sent Items - 3 years (1095 days)
Deleted Items - 30 days
Junk E-mail - 14 days

This means Exchange will purge any items in these folders (including those in the child folder under these folders) beyond the specified number of days. If you wish to retain your mails longer, you need to place them in a folder outside these folders.

All mails moved during migration will be moved to a folder named 'Migrated-UFWebMail'. This folder is outside Inbox and is, therefore, not affected by the retention policy. However, if recently migrated users move migrated mail out of the 'Migrated-UFWebMail' folder into one of the folders that have a retention policy, the policy will apply and purge the mail after the specified number of days.

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Related Training

Outlook Exchange

Items - Outlook Web Access - IT Training (2024)

FAQs

How hard is it to learn Outlook? ›

Key Insights. Training to learn basic or intermediate skills for Microsoft Outlook can take as little as a few hours, but learning about advanced features and functions could take a few more days. Outlook is among the most used email services on the planet and provides more than email access.

How do I find Outlook Web Access settings? ›

In a web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organization. Enter your user name and password, and then select Sign in. > Options. In the Options pane, select Settings.

What is the Outlook Web Access? ›

Outlook Web Access is a full-featured, web-based email client with the look and feel of the Outlook client. With OWA, users can access their mailboxes from any Internet connection regardless of whether or not the computer is equipped with Outlook.

How do I access tasks in Outlook web? ›

Sign in to Outlook on the web. Select Tasks at the bottom of the page. Select the Filter menu and choose how you want to sort the tasks in the task list. For example, in the following screenshot, tasks are sorted by status (Active), due date, and with the oldest tasks on top.

How can I improve my Outlook skills? ›

To get the most out of Outlook, we suggest a few basic principles:
  1. Reduce the number of places where you read messages. ...
  2. Let some messages pass by. ...
  3. Reduce the number of places where you manually file messages. ...
  4. Process your messages by using the Four Ds. ...
  5. Reduce your to-do list to one list. ...
  6. Work in batches.

Is Outlook easier than Gmail? ›

Outlook offers more customization options, while Gmail has a more user-friendly interface. Outlook is better suited for advanced users needing progressive email organization and management features, while Gmail is better for collaborative work and users prioritizing third-party app integration.

How do I access my Outlook on the Web? ›

Go to outlook.office.com. If you're not automatically signed in with your work or school account, follow the prompts to enter the email address and password for your work or school account. Follow any two-factor authentication prompts you may have previously set up for this account.

Where are Outlook Web Access rules? ›

At the top of the page, select Settings . Select Mail > Rules. Select a rule, and then use the Up arrow or Down arrow to change the order in which the rule is applied to incoming messages.

How do I manage access in Outlook? ›

Change permissions for a delegate
  1. Select the File tab, then select Account Settings > Delegate Access.
  2. Select the name of the delegate for whom you want to change permissions, and then select Permissions. ...
  3. Change the permissions for any Outlook folder that the delegate has access to.

What are the risks of Outlook Web access? ›

Hazards include unauthorized use of your email account, infection of your computer with viruses, and theft of data.

What is the difference between Outlook web and Outlook? ›

So how do you decide which to use? Outlook is the desktop client that has the most features. However, for many organizations and individuals, the web-based Outlook Web App (which is part of Office 365) may meet all your email needs. Others may need the additional features of Outlook.

What is web Outlook called? ›

Microsoft Outlook on the web (formerly Outlook Web App, OWA)

How can I monitor Outlook web access activity? ›

How can I monitor Outlook Web Access activity?
  1. Open Exchange Administrator, and navigate to the OWA server.
  2. Select the server, and use the File, Properties command to open its Properties dialog box.
  3. Switch to the Diagnostics Logging tab, and select MSExchangeDS from the list of components.

Where is the Tools menu in Outlook web App? ›

Find Tools Button In Outlook

The Tools button in Outlook is located in the upper-right corner of the Outlook window. Clicking on the Tools button will open a drop-down menu containing various settings and tools, such as Mail Options, Calendar Options, and Advanced Options.

How do I access Outlook web add ins? ›

How do I get add-ins?
  1. Click the drop-down menu on any email message in Outlook.com, and then select Get Add-ins or select More apps in the app bar and select Add apps.
  2. On the Add-ins for Outlook page, select the add-in.
  3. For free add-ins, click Add. For paid add-ins and free trials, select Get it to finish your purchase.

Is Outlook difficult? ›

Learning Microsoft Outlook can pose challenges, particularly when it comes to unlocking advanced functions like the calendar or integrating Office applications available through Microsoft 365.

Is Microsoft Outlook a skill? ›

Including your MS Office skills on a resume demonstrates technical expertise, and the ability to efficiently handle various tasks. These skills include Word, Excel, PowerPoint, Outlook, and more! Being able to use these tools can make you more valuable to employers.

Is there a course for Outlook? ›

Learn Microsoft Outlook by attending instructor-led training classes or self-study courses with ONLC. You get to choose the Outlook learning experience that's best for you.

Is Outlook a good professional email? ›

Both Gmail and Outlook are secure email services with great features. Outlook is a natural choice if you use other Microsoft products like Word, PowerPoint, and Excel. But if you're more comfortable with the Google counterparts, Gmail will be a better option.

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