Study Reveals the Most Trusted Banks (2024)

When choosing a bank, you’ll want to find one best suited to your financial needs. Not only will you need to consider what type of account you want to open, whether it be a CD, high-yield savings account, or money market account, and whether or not your money will be safe. Choosing one of the most well-trusted banks is likely to be high on your list of criteria to help guide your decision.

For the past 10 years, Lifestory has undertaken a large-scale survey of consumers in the United States with the goal to identify the brands that people trust the most per industry sector. For the 2022 America's Most Trusted® Bank Study, 17,614 people took part in the study, evaluating banks throughout the course of the year. Trust is measured by the Lifestory Research Net Trust Quotient, which is determined by consumer answers to several questions about their impression of each bank, including how trustworthy they believed it to be. An index score of 100 is average for bank brands.

For the third consecutive year, Chase was the overall most trusted bank in the study. However, Chase didn't feature in Kiplinger's most recent ranking of best national banks, which takes into account a number of criteria (as well as the trustworthiness of an institution). It will be interesting to see if it features in Kiplinger's Reader's Choice Awards, the results of which will be announced in the summer. Kiplinger's review had TD Bank as the winner. TD Bank did feature in Lifestory's study, coming in as a very respectable fifth-most-trusted bank.

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Here is the full list of rankings for the most trusted banks in 2022, per the Lifestory Research 2022 America's Most Trusted® Bank Study.

Most Trusted Banks

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BankTrust Rating
Chase101.3 | *****
Capital One95.5 | ***
Citibank91.0 | ***
PNC Bank89.5 | ***
TD Bank88.3 | ***
Bank of America88.2 | ***
Barclay's86.9 | **
Ally Bank86.1 | **
Citizens Bank83.3 | **
Bank of the West82.1 | **
US Bank81.1 | **
Truist79.3 | **
Union Bank77.3 | **
Wells Fargo76.1 | **
HSBC73.4 | **

Star Legend for Lifestory Research 2022 America's Most Trusted Study
5 stars (most trusted) - 2 stars (least trusted)

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How to keep your money safe

When placing your money in a savings account, regardless of the type, you’ll want to make sure your cash is federally protected. Before opening a bank account, whether it's a CD, high-yield savings account, or money market account, make sure it is insured by the Federal Deposit Insurance Corp., and if opening an account with a credit union, check to see if it is NCUA insured. This will insure your money is protected, up to a certain amount, in the case your bank goes under.

FDIC insurance covers up to $250,000 in individual deposit accounts and up to $250,000 for each person’s share of joint accounts. NCUA insurance covers up to $250,000 per credit union member (whether in an individual or a joint account).

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Study Reveals the Most Trusted Banks (2024)

FAQs

Study Reveals the Most Trusted Banks? ›

The Lifestory Research 2022 America's Most Trusted® Bank Study found Chase the most trusted bank. The America's Most Trusted® Study is a large-scale survey of consumers in the United States that seeks to identify the brands that people trust the most within their respective industries.

What bank is the most trusted? ›

Summary: Safest Banks In The U.S. Of May 2024
BankForbes Advisor RatingProducts
Chase Bank5.0Checking, Savings, CDs
Bank of America4.2Checking, Savings, CDs
Wells Fargo Bank4.0Savings, checking, money market accounts, CDs
Citi®4.0Checking, savings, CDs
1 more row
Jan 29, 2024

How trustworthy are banks? ›

Your money is safe in a bank with FDIC insurance. A bank account is typically the safest place for your cash, since banks can be insured by the Federal Deposit Insurance Corp.

Are credit unions safer than banks? ›

Generally, credit unions are viewed as safer than banks, although deposits at both types of financial institutions are usually insured at the same dollar amounts. The FDIC insures deposits at most banks, and the NCUA insures deposits at most credit unions.

What is the safest bank in the world? ›

Global Top 100
RankNameS&P Rating
1KfWAAA
2Zuercher KantonalbankAAA
3BNG BankAAA
35 more rows
Nov 10, 2023

What bank has the most issues? ›

  • 1: Wells Fargo. Worst Bank Overall. ...
  • 2: Citibank. Worst Bank Runner-up. ...
  • 3: Bank of America. Most Complaints Overall. ...
  • 4: Capital One. Most Better Business Bureau Complaints. ...
  • 5: Discover. Highest Rate of Complaints. ...
  • 6: Citizens Bank. Worst Fees Overall. ...
  • 7: Flagstar Bank. ...
  • 8: Fifth Third Bank.
Apr 23, 2024

What banks are most at risk right now? ›

These Banks Are the Most Vulnerable
  • First Republic Bank (FRC) . Above average liquidity risk and high capital risk.
  • Huntington Bancshares (HBAN) . Above average capital risk.
  • KeyCorp (KEY) . Above average capital risk.
  • Comerica (CMA) . ...
  • Truist Financial (TFC) . ...
  • Cullen/Frost Bankers (CFR) . ...
  • Zions Bancorporation (ZION) .
Mar 16, 2023

Should I take my money out of the bank in 2024? ›

First and foremost, it is essential to choose a bank that is insured by the Federal Deposit Insurance Corporation (FDIC). The FDIC insures deposits up to $250,000 per depositor, per insured bank. This means that if your bank fails, you can still get your money back up to the insured amount.

Where is the safest place to keep cash at home? ›

Where to safely keep cash at home. Just like any other piece of paper, cash can get lost, wet or burned. Consider buying a fireproof and waterproof safe for your home. It's also useful for storing other valuables in your home such as jewelry and important personal documents.

Are people withdrawing money from banks? ›

Total deposits at commercial banks fell by just over $1 trillion from April 2022 to May 2023. People 40 years old and younger are more likely to pull their money, with 38% of them reporting that they moved deposits compared to 23% of those over 40.

Why do banks not like credit unions? ›

First, bankers believe it is unfair that credit unions are exempt from federal taxation while the taxes that banks pay represent a significant fraction of their earnings—33 percent last year. Second, bankers believe that credit unions have been allowed to expand far beyond their original purpose.

Can a credit union crash like a bank? ›

Experts told us that credit unions do fail, like banks (which are also generally safe), but rarely. And deposits up to $250,000 at federally insured credit unions are guaranteed, just as they are at banks.

What are the cons of a bank? ›

Potential Fees

One of the major downsides of traditional banking is the potential for fees. Traditional banks often charge various fees for services such as overdrafts, ATM withdrawals, and account maintenance. These fees can quickly add up and eat into your savings if you're not careful.

What bank is the most honest? ›

Following one of the most successful years in United's long history, United Bank has been named the Most Trustworthy Bank in America by Newsweek for 2023.

What banks are least likely to fail? ›

The Safest Banks in the U.S.
  • JPMorgan Chase.
  • U.S. Bank.
  • PNC Bank.
  • Citibank.
  • Wells Fargo.
  • Capital One.
  • M&T Bank Corporation.
  • AgriBank.
Feb 13, 2024

Which is the No 1 bank of USA? ›

JPMorgan Chase, or Chase Bank, is the biggest bank in America with nearly $3.4 trillion in assets. It boasts a vast network of over 4,800 physical branches and more than 15,000 ATMs. With generous bonuses and promotions and a variety of products, Chase is a popular choice for consumers across the country.

Which bank is No 1? ›

Top Indian banks in 2024 based on market cap
Rank & Bank NameTypeMarket Cap (Rs Lakh Crore)
#1 HDFC BankPrivate11.16
#2 ICICI BankPrivate7.70
#3 SBIPublic6.75
#4 Kotak MahindraPrivate3.56
6 more rows
Apr 1, 2024

Which bank is very safe? ›

A Brief Look at the Top 10 Banks in India
S. No.Bank Name
1State bank of India (SBI)
2HDFC Bank
3ICICI Bank
4Punjab National Bank (PNB)
6 more rows

Who is the best bank to go with? ›

Best Banks of May 2024
  • Capital One 360 Checking: Best online checking account.
  • Chase Total Checking®: Best for a large branch network.
  • Axos Bank Rewards Checking: Best for online account options.
  • Discover® Bank: Best for doing all of your banking at one place.
  • Synchrony Bank: Best high-yield savings account.
7 days ago

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